Keeping them forever would be even better, but 30 days still provides a nice frame of time to retrieve your files if you need to. The restore feature in SugarSync lets you restore your files to your devices without even having to be on the computer that originally backed them up.
Because SugarSync works by two-way synchronization, anything you put in your account through the web app is reflected on the other devices. So when you restore a deleted file to its original folder from the web app, it's automatically downloaded back to the devices, which is really nice.
However, something we don't like about the restoring files with SugarSync is that you must do it from the web app. You can't just open the desktop software and restore your files from there like some backup services allow. We also like that previous versions of your files that SugarSync has available for you don't count against your storage space. This means if you have a 1 GB video file with five previous versions stored and readily available for you to use, so long as you don't save all those versions to your SugarSync account, only the current version takes up space.
In this case, only 1 GB of storage would be used even though a total of 6 GB of data is available. SugarSync's mobile app is really nice, allowing you to listen to music, open pictures, and even view documents and videos while on the go. Unfortunately, the same can't be said for the web app. When using SugarSync from the web app, you can only preview image files—clicking a document, video, picture, or another type of file will simply prompt you to download it.
Here are some other things we really like about SugarSync:. We also should mention the remote wipe abilities offered by SugarSync. This is a fantastic feature that lets you remotely log out of SugarSync from all your devices as well as remotely delete the files from those devices. This feature would come in handy if, for example, your laptop was stolen. Doing so will not delete the files from the web app, only from the devices. This means after you've wiped the devices, you can still download all your data from the web app to a different computer.
What We Don't Like :. Some folders and file types can not be backed up with SugarSync. However, it's important to know that though they say you can back up any folder, you really can't.
You can see more detail and other examples of this here. SugarSync also doesn't back up files that you're currently using. Unfortunately, one way they handle this is by excluding some types of files that tend to be in use a lot, like Microsoft Outlook's PST file. This means even if you were to close down Outlook, and therefore stop using its PST file, SugarSync still wouldn't back it up.
They do have workarounds for things like this, but it's certainly a drawback, especially when you consider that other cloud backup services have found automated solutions for this problem. Here are some other things about SugarSync that you should think about before committing to one of their backup plans:. Finally, we like online backup programs to have good bandwidth controls so we can explicitly define how fast files are allowed to be transferred on our network.
Unfortunately, SugarSync doesn't let you define the exact speed at which it will sync your files. If syncing between your devices is something you're interested in having alongside a solid cloud backup plan, we think you probably have a winner with SugarSync.
In general, too, they just offer a lot of really cool features, ones you won't find everywhere. They've certainly set themselves apart, especially with how generous they are with where and how you can back up and restore your data. There are lots of other backup services you can choose from if you're not sure SugarSync is what you're after, especially if the lack of an unlimited plan is a deal breaker.
Legal action must be threatened to get them to enable the cancel button. Which in my case will take 1 year to cancel.
They were also charging an expired credit card. Seriously, use Dropbox. Today, I learned that their most recent upgrade no longer supports Windows XP, just like that. But 5 days to go out and buy a new computer, set it up, and load software? Using SugarSync, I might not be able to even transfer the data in 5 days.
Unfortunately I cannot recommend Sugarsync at all. It is one of the more expensive cloud storage solutions however, I was willing to take on the extra cost as I thought some of the features were worth it. Sadly though, it has presented me with numerous problems over the years. Once at capacity certain functions cease to work.
I receive endless notifications that the account is at capacity with no way of disabling them. Furthermore, I lose the capability to delete unnecessary files so there is no possible way of rectifying storage issues. This then makes sugarsync redundant as a storage solution.
This could be a great cloud storage solution yet the problems experienced when dealing with large volumes of information make it too difficult to use.
Save yourself the hassle and use something else. OSX is buggy, just stopping for no apparent reason and nary a warning that it does. Different computers showing different usage on the same account. Brutally slow downloads that frequently just stop …. Shows all files synced, but if I close and open again, it suddenly finds a bunch more files to sync????? Customer support? Have used for years now but has stopped working and there is nothing I can do about it.
Download used to takes about 5 mins for 1MB. But now it refuses to sync anything. Fresh installs etc. They can claim I was at my storage limit — no. I have bad a internet connection — no.
The Hotel California of services. Once signed up, it takes hours of emails and phone calls to cancel. Used to love it. No solutions. And they admit they have seen these issues before — not just on my system.
I used this service for many years. Recently, when trying to sync to new device, hundreds of files would not download. No refund forthcoming, no apology for damaging hundreds and hudreds of my files on their server.
Very difficult to get through to technical support. Impossible to cancel! If you have to use them at least use Paypal so you can cancel subscription. But if they make it too hard to cancel can you trust them really? Terrible program. It stores moved and deleted files in the deleted items folder. That counts against storage limits. Then try and delete them!
No files get deleted. Downloading files? Be prepared to wait for hours to download significant numbers of files. I have the app on three computers. Each computer tell me I have different amounts of files in storage.
Two tell me I am over my limit. SugarSync erased 10 years of family photos without sending me a single email about the account being suspended or pending purge. I was unaware because I used the service to store files and pictures not needed immediately i. They literally erased all my stuff without a single email or call within 45 days. Do not use them. Stay away — Use an alternative service. I have used this service for many years.
Recently I have had problems with the service syncing correctly. They charge your credit card without warning. When I went to cancel the service they offered a reduced rate for reduced storage which I accepted. Subsequently they deleted my files without warning instead of reducing the cost and space as offered. Its time to go. There has been far too many issues. At times I spend more time figuring out why its not backing up my files than actually working.
It works for a while then it gets messed up, and need to repair again and again. It got so bad I had to create a fresh account and start from scratch, but the problems just come back. Customer support is next to useless.
They just walk you through the basics like its your first day using the product. If you are a personal user with non-critical data, and not huge size, its probably ok. It might save your files from disaster, but its probably got more chance of creating problems than saving you. Thanks for your feedback mate…I just want to cancel it but I cant and I follow every prompt to do so. I am a Tech, so if they arew sus I will spread the word to the entire world population!
Somehow I cannot cancel my sugarsync account. I have followed the prompts, sent 2 x emails to support with no response…I am with Ipvanish which is where they attached this cloud storage that I do not need…. I have to echo the lousy reviews above.
Turns out the others are just not on their servers, and they admit as much—they could even generate the list of missing files since they have the metadata, just not the content. They have way too many over-eager optimizations that prevent a file with the same content hash to get uploaded again, precluding hacks like moving the files out of a sync folder and back again.
What a clown show. Because the Cloudwards. Each article that we fact check is analyzed for inaccuracies so that the published content is as accurate as possible. You can tell that an article is fact checked with the Facts checked by symbol, and you can also see which Cloudwards.
However, providers frequently change aspects of their services, so if you see an inaccuracy in a fact-checked article, please email us at feedback[at]cloudwards[dot]net.
We strive to eventually have every article on the site fact checked. Sugarsync is a CPU hog. Positive points about Sugarsync: You can start syncing any folder on your computer. You can share folders with people without a Sugarsync account. If people are allowed to edit these files, the files are synced backed with my Sugarsync files.
This is great for sharing e. Other things missing: There is no extra secured vault for special data. The number one issue I have with Sugarsync is: I do not trust their sync algorithm across multiple computers.
Thank God, cloudstorageinfo. Thank you for providing useful feedback about SugarSync. Thank you for the kind words at the end as well. Your email address will not be published. Save my name, email, and website in this browser for the next time I comment. Ease of Use 5.
File Syncing 8. File Sharing 5. Retrieving Files 6. Security 6. Support 8. Additional Features 6. Go to SugarSync. An imaginary drive allows you to access all of the files that are in the cloud directly from your desktop via an application without taking up local storage space. A sync folder allows you to access all of the files that are in the cloud directly from your desktop via an application. Since it synchronises the files to the device, it takes up local storage space.
Selective sync allows you to choose which folders that are located in the cloud should and shouldn't be synchronised to your device. The sync any folder feature allows you to choose any local folder and synchronise it to the cloud without any further actions. The rewind feature allows you to go back in time and inspect your cloud storage as it was in that moment.
This enables easy retrieval of files in various scenarios such as malware infection. Best Cloud Storage Providers. About The Author. Founding the website back in , he makes every effort to bring you objective and top-notch insights. Leave a Comment Cancel Reply Your email address will not be published. Rather, SugarSync allows you to pick and choose any folders on any of your devices to sync, which means tons of flexibility".
There are other cloud-based storage options, like DropBox, but SugarSync gives you the option of continuously syncing multiple files. For people who are starting from scratch, this is the service to use.
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